Privacy Notice
Last updated: [September 2025]
1. Who we are
This website is operated by Kaleidacoat Limited, one of the UK’s leading on-site paint spraying specialists.
For the purpose of data protection laws, we are the ‘Data Controller’ of the personal data we collect from you.
For the purpose of data protection laws, we are the ‘Data Controller’ of the personal data we collect from you.
2. What information we collect
When you use our website or contact us, we may collect the following information:
- Contact Information: Name, email address, phone number, and address provided when you submit an enquiry.
- Technical Data: Your IP address, browser type, and information about how you use our website. We collect this through cookies and analytics tools to help us improve our services.
- Enquiry Details: Any information you provide in your messages when you ask for a quote or have a query about our services.
3. How we use your information
We use your data under the legal basis of ‘Legitimate Interests’ to run our business and provide you with services.
- To respond to your enquiries and provide quotes for our paint spraying services.
- To communicate with you about your project or service request.
- To improve our website and services by analysing how you use them.
- To maintain records for business administration and legal obligations.
4. How we share your information
We will not sell your personal data to any third parties. We may, however, share your information with trusted third-party service providers who assist us in operating our website and providing our services. All such third parties are required to handle your data in a secure and compliant manner.
5. How we store and secure your data
We take appropriate technical and organizational measures to secure your personal data. We will only keep your information for as long as necessary to fulfill the purposes we collected it for, after which we will delete it securely.
6. Your data protection rights
Under UK GDPR, you have the right to:
- Be informed: About how we process your personal data.
- Access: Request a copy of the data we hold about you.
- Rectification: Have inaccurate data corrected.
- Erasure: Ask us to delete your personal data.
- Restrict processing: Ask us to stop processing your data in certain circumstances.
- Object: Oppose the processing of your data.
7. Cookies
We use cookies on our website to enhance your experience. A pop-up banner or notice is used to ask for your consent to use non-essential cookies. You can manage your cookie preferences at any time.
8. How to contact us
If you have any questions about this privacy notice or your data, please contact us at:
9. How to complain
If you are unhappy with how we have used your data, you can lodge a complaint with the UK supervisory authority, the Information Commissioner’s Office (ICO).